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The Ohio Department of Aging

Ohio Department of Aging Structure of the Ohio Department of Aging

Divisions of the Department of Aging

The Department of Aging is organized into nine divisions, each of which performs or supports a critical function of the agency or the aging network.

  • The Executive Division directs the daily operation of the department, sets goals, guides policy and represents the agency to partners, constituents and decision makers. Staff represent the department in legal activity and handles public records requests, labor arbitrations and hearings before administrative forums.
    Director: Bonnie K. Burman 
    Assistant Director: Michael Luers 
  • The Communications & Government Outreach Division (CGO) coordinates the public relations and media outreach programs of the department. Staff plan special events and recognitions, promote the Golden Buckeye program and create and distribute educational and informative publications, articles and other resources. The division publishes the Aging News and Perspective blog and manages the agency's website and social media tools, such as Facebook, Twitter and YouTube. Staff also monitor legislation that impacts older Ohioans and their families and provide information to legislators. The division oversees rule-writing for all program areas, drafts budget concepts, proposes and analyzes legislative language and reviews testimony.
    Interim Manager: John Ratliff
  • The Division of Community Living (DCL) provides cost effective high-quality alternatives to receiving services in a nursing facility. Staff develop and manage a comprehensive and coordinated system of community services for older adults and people with disabilities. The services and supports they oversee are funded through the federal Older Americans Act and Medicaid, as well as state funds and grants. The division's Preadmission Review and Long-term Consultation Program ensures that individuals understand the options available to them and facilitates access to these options. Older Americans Act services include meals, nutrition, transportation, care coordination, caregiver support and health and wellness programs. Medicaid-related programs include the PASSPORT  and Assisted Living Waiver programs, and the Program of All Inclusive Care for the Elderly (PACE).
    Manager: Hope Roberts
  • The Division of Strategic Partnership (DSP) supports the development of a comprehensive, integrated and coordinated system of elder friendly, person-centered programs and services. Staff identify new and innovative partnerships, explore opportunities to promote policy and systems change, and identify new funding opportunities. They research and disseminate best practices and innovations, and engage state agencies and communities to meet the needs of their elders. The division coordinates cross-system, internal and external initiatives and partnerships.
    Manager: Marc Molea
  • The Elder Rights Division (ERD) safeguards the rights of consumers of long-term care and other services throughout Ohio. The division houses the Office of the State Long-Term Care Ombudsman, whose mission is to seek resolution of problems and advocate for home care consumers and residents of long-term care facilities, with the goal of enhancing their quality of life and care. Division staff coordinate legal and benefits assistance and manage the Long-term Care Consumer Guide, which provides information about Ohio nursing homes and residential care facilities. The division also serves as the administrative body for the Ohio Person-Centered Care Coalition.
    Manager: Beverley Laubert
  • The Fiscal Division monitors the programs, services and administrative entities that receive funding through the department. Fiscal staff ensure compliance with applicable regulations, statutes and policies; process payments to vendors and subrecipients, and manage the department's administrative resources, purchasing, revenue, travel and inventory. They also track spending, prepare and monitor the biennial budget, manage the grants process for funds passed through the department, and monitor the fiscal processes of the department's grant sub-recipients.
    Manager: Kevin Flanagan
  • The Information Services Division (ISD) provides for the technological needs of the department and the aging network. Staff design, implement and support the department's primary network as well as specialized information infrastructures (i.e., databases, applications, T1 communications) for agency programs and entities. They purchase, configure and maintain desktop and network computer equipment and software systems for the department and provide help desk services and specialized training programs for employees and partners. Staff also provide facility management, including maintenance of office space, furniture and equipment; and facilitates mail, reception, records retention and telecommunications services.
    Manager: David Saunders
  • The Performance Center Division (PCD) implements a performance management model to ensure that the department meets its goal of being on the leading edge of innovation and responsiveness to the growing and changing aging population. The division is comprised of three sub-divisions that promote the efficiency, effectiveness and accountability of all agency services: project management, data evaluation and quality assurance. Division staff manage projects, coordinate and design more efficient processes, encourage data-driven decision-making, align employees to the strategic plan and monitor and evaluate system outcomes.

  • The Workforce Services Division (WSD) performs all functions of workforce and human resources planning and management including: coordinating and leading statewide workgroups on civic engagement and workforce planning and development, representing the department on statewide human resources teams, hiring new employees, processing payroll and benefits, staff development, employee wellness initiatives and programs, labor relations, equal employment opportunity (EEO), and employee policies and procedures. The division acts as a role model for implementing human resource solutions that ensure a qualified workforce.
    Manager: Michael Luers